Privacy Policy

Introduction

digitalmasterious Lda. ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website digitalmasterious.pro or use our services.

Data Controller Information

The data controller responsible for your personal data is digitalmasterious Lda., a company registered in Portugal with registration number 579314652, VAT number PT578231469, and registered address at Rua dos Fanqueiros 243, 4071-433 Porto, Portugal.

Data We Collect

We may collect and process the following personal data about you:

• Contact Information: Name, email address, phone number, company name, and postal address
• Business Information: Industry details, business requirements, project descriptions
• Technical Information: IP address, browser type, device information, and website usage data
• Communication Data: Records of correspondence and enquiries you send to us
• Cookie Data: Information collected through cookies and similar tracking technologies

How We Use Your Information

We process your personal data for the following purposes and legal bases:

• Service Provision: To provide startup cost analysis and business planning services (Legal basis: Contract performance)
• Communication: To respond to enquiries and provide customer support (Legal basis: Legitimate interest)
• Business Development: To improve our services and develop new offerings (Legal basis: Legitimate interest)
• Marketing: To send relevant business information with your consent (Legal basis: Consent)
• Legal Compliance: To comply with legal obligations and protect our rights (Legal basis: Legal obligation)

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing and Disclosure

We may share your personal data with:

• Service Providers: Third-party companies that provide services on our behalf (e.g., hosting, analytics)
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with mergers, acquisitions, or business transfers

We do not sell, trade, or otherwise transfer your personal data to third parties for their marketing purposes without your explicit consent.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Generally, we retain client data for 7 years after the completion of services for legal and business purposes. Marketing data is retained until you withdraw consent or for 3 years from last contact, whichever is earlier. Technical and cookie data is typically retained for 26 months.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the information provided below.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: privacy@digitalmasterious.pro
• Phone: +351 229 878 253
• Address: Rua dos Fanqueiros 243, 4071-433 Porto, Portugal

Supervisory Authority

You have the right to lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados - CNPD) if you believe we have processed your personal data unlawfully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

This Privacy Policy is governed by Portuguese law and the General Data Protection Regulation (GDPR).